Human factors terms, "problem detection" and the like.

[flying dog]

 

Ok, I passed the course, but........

 

A couple of things don't "work" for me.

 

I appreciate there need to be TERMS which are used to define a situation, but in the past it is easy to associate the term with what it describes.

 

In the course there was a part about making mistakes and they had four TERMS (most of which escape me at this moment). The one I do remember is a SLIP.

 

I think that is where you think you want to do one thing and do another.

 

I can kind of see the association with that - thus I remember the name.

 

The other three are weird ones which I can't associate with their given errors.

 

Can someone help me get a grip on the names?

 

I could sit there and learn them parrot fasion, but I don't think that is a good way to learn what they mean and their name.

 

I also have detected an error I made at work but it is less than 1% - or below the threashold.

 

Ok, mistakes happen.

 

But I am curious to the mechanics of what happened.

 

Basically I am reading lines of text. I had to write the data from one page's line somewhere else, then take information from there on the first page, and use that to do the job.

 

The data I wrote on the second page was from the line above on the first page. But on the first page I wrote the correct information from the second page.

 

Somehow the work wasn't done.

 

I do my work. It isn't that I just claim to do it and don't.

 

Alas it was about a week or so ago, so my memory of exactly what happened is non-existant.

 

Do I need to really drill down on this error or is it that I should just accept it and get on with it?

 

To get it in perspective: I am doing this task about 25 times a day.

 

So, a week ago would be 25*7 itterations ago - give or take.

 

 

[farri]

Slip ,Lapses, Mistakes, Violations.

 

Slip: Slips involve carring out the wrong action instead of the correct one.

 

Example: Selecting the fuel pump"off" instead of selecting it "on" is a slip.

 

Lapse: A lapse is forgetting to perform a check or action that is part of a sequence.

 

Example: missing a step in a check list,due to the interruption of a radio transmission.

 

Mistake: A mistake is where the wrong thing is done unintentionally.

 

Example: Selecting 10 degree of flap for take off believing that is the correct setting when in fact the pilot operating handbook requires zero flap for take-off.

 

Violation: A violation is the deliberate breaking of a rule or proceedure.

 

Example: Flying when you are aware that your medical has expired.

 

Frank.

 

 

[flying dog]

Frank,

 

Thanks for that however, that is exactly what was in the HF exam.

 

For some reason it ain't going in.

 

Violations may stick if I think about it. It is obvious too, but I honestly don't know what is going on with my head just now.

 

 

[flying dog]

I guess one of the BIG things confusing me is the inclusion of the word MISTAKE as a "type" of .............

 

What is that word?

 

To me, in my world it is a MISTAKE.

 

You can't have a sub-class of MISTAKE to a MISTAKE. So it creates a loop.

 

Probably bad education, but that is called a cop out and so I won't call it that, but can someone see it from my perspective?

 

(And help me learn the "more correct" term for the greater ....... errrr...... "Mistake".)

 

 

[farri]

Frank, I honestly don't know what is going on with my head just now.

fd, when you find out,let me know,it just might help me.

 

Frank.

 

Ps, Greater mistake........errrrr........Major fuk up.

 

 

[flying dog]

BlackRod,

 

As correct as your reply is, it doesn't answer my question. I am STUCK on resolving how to "define" these terms when there is a recursion loop existing with the terms "they" picked.

 

Until it is resolved, I can't define things correctly and so can't learn.

 

To me, that is bad teaching. But hey, that's only my thoughts.

 

 

[farri]

Until it is resolved, I can't define things correctly and so can't learn.

fd,Sorry if I`ve made it worse,,I`ll try and come up with something.

 

Frank.

 

 

[flying dog]

After a bit of bashing the head on a brick wall, I wonder if the word could be

 

PROBLEM

 

But, because of my poor vocabulary, I don't want to use that word until someone "with authority" says it is the right one.

 

As well as that though this is an example of how confused I am:

 

Red

 

Green

 

Yellow

 

Blue

 

These are all......... RED.

 

No, wait. That can't be right. I'll call them YELLOW.

 

It doesn't resolve the problem.

 

Though I could call them YELLOW, in the long term it may work in my world, but when I talk to other people it won't be clear and so won't be useful.

 

 

[farri]

[quote=flying dog;

 

Red

 

Green

 

Yellow

 

Blue

 

These are all......... RED.

 

No, wait. That can't be right. I'll call them YELLOW.

 

It doesn't resolve the problem.

 

Though I could call them YELLOW, in the long term it may work in my world, but when I talk to other people it won't be clear and so won't be useful.

 

fd, I`ve got it , I`ve got it, , Just don`t talk to anyone else.

 

 

[flying dog]

Metalman,

 

I fully agree. In fact I don't think I could agree more.

 

But it has been "forced" upon us. New terms and definitions and dealing with them.

 

The problem is that it was poorly thought out and the terms used were very badly chosen.

 

(Climbs back on soap box)

 

(oh, and forgive the spelling, it isn't helped with the existing problem.)

 

Another reason this is so difficult for me to get my head around.

 

(Gee work are going to hate me for all this time I am investing in thinking about "my" problems and not doing my work)

 

Anway:

 

In any profession there are "terms" (or words) which are specific to that field of work.

 

EG: Spool. To an airline pilot it is what you do to a jet engine. You "spool it up" (or down).

 

To a submarine captain in war you "Spool up the missiles" in preparation to launch them.

 

To a seamstress a spool is something around which you wrap cotton.

 

HUB:

 

To an IT Person it is a network connection point.

 

To someone who works at a tyre place it is something on which you put tyres and connect to the car.

 

RIM:

 

To an electronics/comms person it is a Remote Intergrated Mulitplexor.

 

To the person at the tyre shop it is something else again.

 

Desktop:

 

To "mum and dad" it is the top most part of the desk.

 

To a windoze person it is the GUI which windoze gives us.

 

And so you can see that picking these "Terms" is very important that there are NO AMBIGUITIES with the words chosen.

 

So when "they" throw SLIP at me as a word meaning to do one thing when meaning to do another, and I am flying my plane and doing a turn and put just a bit toooo much rudder in to it, I SLIP.

 

Now, what does that mean?! Am I turning in an unbalanced configuration resulting form having too much rudder, or am I doing one thing when I mean to do something else?

 

Now, I grant you in this case as I worded it, it could mean both/either.

 

But if I re-word it to this:

 

I am going in to land and reach down and push the landing gear lever down and actually turn off the fuel pump, is that a slip?

 

No, I am not turning.

 

IT CAUSES CONFUSION HAVING ONE WORD MEANING TWO COMPLETELY DIFFERENT THINGS IN THE ONE DISCIPLINE.

 

And wasn't this course supposed to remove such confusion and clarify what is happening?

 

And that there was no collective noun chosen to describe the collection of these four words is also bad/poor "design" of the syllabus.

 

I'd better stop there.

 

 

[frank marriott]

HF????????

 

My take on it - rubbish. Use commensence.

 

I got the HF endorsement on my licence to comply with regulator and promptly forgot about it.

 

Been flying for 30 yrs without it [with less then that to go] and still do not need it for my CPL [new applicants may I am not sure about that]

 

Frank

 

 

[flying dog]

You all seem to be missing my point.

 

To me it seems very badly constructed.

 

They give things names but have not put much thought into the words they chose, causing confusion.

 

This seems to go against what is being told to us to "KISS" (Keep It Simple Stupid).

 

I have actually found parts of the HF stuff handy. But I stress: SOME.

 

Because of the poor way it was done, it seems like a good idea done badly.

 

I am confused about it and though it isn't "important" to flying - directly - I want to keep learning for as long as I can.

 

This is frustrating - but I'll get over it - as I am trying to learn/understand it.

 

 

[flying dog]

The word for which I was searching is:

 

(Drum roll)

 

ERROR

 

Just if anyone else was interested.

 

 

[farri]

You all seem to be missing my point.The word for which I was searching is: ERROR, QUOTE]fd,I`ve had your point all along,I`ve just been having a bit of fun with you,but I ask,why would error be a better word?

 

Frank.

[Tomo]

Bit of light reading - On Threat and Error management.

 

http://flightsafety.org/files/maurino.doc

 

 

[farri]

Theoretically,flying dog is correct.:thumb_up:

Example:

 

Slip: To move in a sliding motion.

 

Slip: A plant cutting,a long narrow piece of wood.

 

Slip: Liquid clay used for coating ceramic ware in order to have more than one colour.

 

Error: Mistake,Departure from right conduct.

 

Frank.