Clear Prop Store Dispatch Time

[kevinhlkwan]

Hi all!

 

I've ordered a flight bag, a kneeboard, and a few items on this Forum's Shop, Clear Prop Au, last week. My flight training is going to start soon, but my order status was still marked as "Open", and have yet to get a reply from Customer Service on their online chat.

 

Anyone has purchased anything from them?

How long does it usually takes for items to get dispatched?

Is there any way I can follow up my order with them?

 

Cheers!

[BrendAn]

You are asking how to follow up in your order.  Have you tried ringing the contact numbers. That's how we did things before email came along.

[Mewp]

Had the same problem a couple of weeks ago. Rang and was advised the bank payment went through but the system did not advise Clear Prop. They immediatly forwarded the items ordered. I suggest giving them a call.

[Blueadventures]

I've always received my items purchased, a phone call is answered when ever I called.  I usually phone first for expensive items to check in stock before payment.  Saves any refund if not available.

Edited August 14, 2022 by Blueadventures

[propfarmer]

Yes my last order hasn't shown up yet. I did call them and they promised to chase it up. I think as Mewp said, there were a few issues on their end. My previous orders have been dispatched promptly.