My biggest concerns about the "New Tech Manager Search" are:
1. Is anything being done within RAAus to target qualified and suitable persons for such positions? (to avoid a repeat of the high turnover problem)
2. Is anybody writing up a comprehensive list of KPI's for the position? (to ensure they know what is expected of them, and for us to know if they are performing as required)
3. Is there a proper job description, with a detailed list of duties / accountabilities? (so they know what is expected of them)
The above are essential for an incoming person to be able to do the job, for RAAus to be able to see that they are doing the job (these days everything must be measurable), for overload of work to be identified in order to provide support when needed, and in the event of any shortfall of performance, for some control and if need be, a clean termination of services if necessary. Please note I am looking forward, not backwards. I am not suggesting anything about any particular person in our past, but unless all job details are laid out clearly at the recruiting time, sooner or later there will be problems.
Anyway, I recently raised these concerns with a local rep, and I am happy to say that I am now reassured that the above steps are under way. That is a big step in the right direction.
Pete