Evening All,
The following though long, may prove to be an interesting read. It is the correspondence between myself and a member who did not realise that I was no longer on the board of RAAus. I have their permission to do as I see fit with the contents and it has also been received today by all board members. Please forgive the "extreme" comment, particularly you CFIcare. I also cannot vouch for the authenticity of any of the comments other than my own and naturally all my own comments should be prefaced with "in my humble opinion" or "all care and no responsibilty" etc etc.
Regards,
Nick
Hi Nick,
Thanks for your email and excellent comments. I understand that you are no longer a board member and I am writing to you in your capacity as an ordinary member. The only point I would disagree with you on is the courtesy to officially inform the members via email. I would have said the necessity to officially inform the members via email.
Like you I was astounded that I did not receive an email about delays with registration renewals in the month prior to my due date. Not only was my renewal not posted, they had no intention of informing me of the situation until it was too late (registration expired). To make matters worse, the email I did eventually get can best be described as mumbo-jumbo unintelligible nonsense. Not only that, it contained an critical error. Who writes this crap? You have read the email. It is still attached. If it was my job to write it, then it would have looked something like this............
DUE TO THE CASA AUDIT, PROCESSING AND MAILING OF YOUR AIRCRAFT REGISTRATION RENEWAL HAS BEEN DELAYED. YOUR REGISTRATION EXPIRED ON 8/12/2012. DO NOT OPERATE YOUR AIRCRAFT UNTIL THE REGISTRATION IS PROCESSED AS IT WILL BE ILLEGAL TO DO SO. PLEASE MAKE A REGISTRATION RENEWAL PAYMENT OF $65.00 TO THE OFFICE AND SUPPLY YOUR UPDATED HOURS SO THAT WE CAN PROCESS YOUR RENEWAL AS SOON AS POSSIBLE.
Yesterday (16 December) I finally received information from a reliable source (not the office!) stating that RA-Aus had it’s authority to issue all renewals for Xxxxxxxx. The file on each aircraft affected was then subject to an audit. This audit was looking for missing paperwork, in particular photographs showing the attachment of labels, rego numbers etc. My file was put into the MISSING PAPERWORK pile because it did not contain a photograph of the max take off weight placard. COA 95.10 does not require this placard and when I challenged this the requirement was withdrawn. When I first registered the aircraft I submitted a complete set of photographs showing every single detail requested. Nothing was missing. In other words there was never any reason for my renewal to be delayed.
I am pretty upset about this whole business. My registration expired on 8 December. I did not find out about it until 13 December. What if I had flown my aircraft on 9, 10, 11 or 12 December? Well I went to the CASA web site to find out the penalty for operating an unregistered aircraft. Here is the text from a CASA press release.
Owners and operators of ultralight aircraft are being warned they can face tough penalties for flying without a pilot licence or aircraft registration. The warning follows a number of recent cases of people found to be flying ultralights without appropriate authorisations. Flying without a licence and flying an unregistered aircraft can attract penalties of up to two years imprisonment for each offence.
You can view the full article here. http://www.casa.gov.au/scripts/nc.dll?WCMS:STANDARD::pc=PC_93418
It seems to me that RA-Aus put me in a situation where I could have been charged with an extremely serious offence and possibly sentenced to a 2 year jail term! Now I expect that RA-Aus will say that the onus in on me to know my registration expiry date. My answer to that is I have been receiving both membership and aircraft registration renewal reminders one month in advance from AUF/RA-Aus for many years so there has never been any need whatsoever to remember an exact date from year to year. Lets take another example. I have owned motor vehicles in Queensland for 40 years. Queensland Transport has been sending me a registration renewal notice one month in advance for every one of those 40 years without fail. They certainly don’t expect me to remember the exact date each year. Does CASA know that RA-Aus has been deliberately putting pilots in danger of flying unregistered aircraft due to the fact that they could not be bothered communicating a serious problem to their members?
I would be surprised if there was even one member of RA-Aus who did not have an email address. We live in the digital Internet instant communication age. Group (member) emails can be sent quickly and at zero cost but they won’t use it because they cannot or will not communicate even in an emergency situation.
I have always been concerned about poor communication to members from AUF/RA-Aus. I live in a rural area where I have little contact with other RA_Aus members so I don’t get information on the “grapevine”. The magazine in next to useless because by the time it gets to us the information is hopelessly out of date. The old web site was never used to post timely information to members. The seems at last to be some attempt to communicate current issues on the new web site, but the information provides little detail. I am currently subscribing to recreationalflying.com because I can get more information on what is going on in RA-Aus there than I can through official channels. This is a pretty sad situation. By the way I am quite capable of identifying any extreme views that may be posted there and allocating the appropriate amount of importance to them.
On a more positive note, I received a phone call from Dean Tompkins (Assistant Technical Manager) after he read my email. Dean took my hours and credit card payment over the phone and then submitted my renewal to the Technical Consultant for approval. We had an excellent conversation and Dean took care of the problem quickly and efficiently.
I have been gradually becoming aware of the numerous systemic problems you refer to and I worry about the future of the organisation. How long can it continue to operate in such a dysfunctional state? Should you choose to seek re-election to the board in future, you will definitely have my vote.
Regards,
Robert.
From: APA Info
Sent: Friday, December 14, 2012 9:44 AM
To:
Subject: Re: Fw: Registration Requirements 10-xxxx
Dear Robert,
I am no longer on the board of RAAus so my comments are only as an ordinary member and are not intended to reflect the views of the majority of the board. Personally I find it astounding that the board of RAAus have not had the courtesy to officially inform the members via email of the fact that a sizable proportion of the fleet (up to a quarter by some estimates) are affected by this grounding. I am in total agreement with the comments in your email and I have publicly stated this view. I feel that an ambiguous notice on the RAAus website is totally inadequate and the members have a right to know what is happening within their organisation. I chose not to seek re-election to the board as I felt that numerous systemic problems that faced the organisation were not being addressed and that the majority of the board were unwilling to act upon these concerns. Observing what has happened of late I feel that my concerns were not ungrounded.
If you seek further information may I suggest that you consider viewing the following link. Whilst some of the opinions expressed at this forum may be unsubstantiated or somewhat extreme, it at least may provide you with a rough understanding of some of the issues involved.
http://www.recreationalflying.com/forums/governing-bodies.93/
A special general meeting has also been called so as to provide the members with an opportunity to have their concerns addressed by the board. Should you be interested but unable to attend I can arrange to have a proxy form sent to you.
Regards
Nick Sigley
Ordinary Member 3140
From:
[email protected]
Sent: Wednesday, December 12, 2012 3:44 PM
To:
Subject: Registration Requirements 10-xxxx
Dear Robert,
During a recent CASA audit of aircraft files, we have found that aircraft number does not have the following required document(s) on file:
- Photographs of Maximum take-off weight placards (Refer to Warning Notices in the RA-Aus Technical Manual). Must be signed & dated on the back or electronically date stamped.
- Updated hours and landings
Your Registration Renewal will not be processed until all the required documents and payment have been received into the office.
If you have any queries about this matter, please don’t hesitate to contact our Technical Manager by email at
[email protected] or phone on 02 6280 4700
Kind Regards
Kelly